Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What kind of warranty comes with my electronic devices?
All hardware purchased from Machines includes a standard 12-month manufacturer warranty covering defects in materials and workmanship.
How long does shipping take for high-end machinery?
Standard shipping typically takes 3-5 business days. For oversized equipment or specialized machinery, delivery may take 7-10 business days depending on your location.
What is your return policy for opened electronics?
We offer a 30-day return window. Please note that opened electronics must be returned in their original packaging with all accessories to be eligible for a full refund.
Do you offer technical support for setup and installation?
Yes, our expert technicians are available via live chat and phone to assist you with the initial configuration and troubleshooting of any device purchased from our store.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for higher-priced equipment.
Are the products sold on Machines brand new or refurbished?
We primarily sell brand new, factory-sealed products. Any refurbished items are clearly labeled in the product title and undergo a rigorous 50-point inspection before sale.